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Customer reviews of Leeds Motor Cars Ltd

At Leeds Motor Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Leeds Motor Cars Ltd

Leeds Motor Cars Ltd
5
4.8

All 179 customer reviews

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  • 5

    False advertising

    By Anonymous on 03 January 2024 | Purchase not verified

    Test drove a car advertised with full service history. Lovely car & initially happy to purchase. Ended up rushed as near closing time and didn't get to see the service book. Took the car on good faith, only to see when home that the 'full' service history was from 2012 to 2016 and no later. Advised this was an admin error. Decided we didn't want the car because of this & the garage agreed to take it back & give a full refund. The car has now been re-advertised with no changes to the description. Happy that a refund has been made but not impressed that despite it being pointed out, the advert has not been amended. Would not look here again.

    Reply from Leeds Motor Cars Ltd on 03/01/24

    Hi when the car was delivered back to us for your refund we got Intouch with the previous keeper which told us a stack of invoices where left in the car under the seat so yes it does have full service history hence why it’s advertised as and was also serviced by our service centre when the mot was carried out like i explained to yourself. Just because it’s not stamped in the book doesn’t mean it didnt have full service history I was more than fair to offer you a full refund based on this minor issue before even asking for a refund Regards Adam


  • 5

    Good cars at a good price

    By V H on 25 July 2023 | Purchase not verified

    We have used Leeds Motor Cars for many years and have bought several cars which have been good runners that we've driven for many years. They've always managed to find us a decent car that suits our budget and Adam has always gone above and beyond to help us.

    Reply from Leeds Motor Cars Ltd on 26/07/23

    Thank you very much we really appreciate your returning custom


  • 5

    Outstanding Service

    By Lorraine T on 20 June 2023 | Purchase not verified

    Needed to buy a Car Online to be delivered and saw a Beautiful Citreon C3 Exclusive. Sent them a message and they called me back. They gave me all the information I needed. I was very sceptical at first but the Salesman (sorry I can't remember his name) put my mind at rest and asked me to read the reviews which I did and the reviews say a lot about this wonderful Company. We spoke on the 19th of June and the Car was delivered today 20th June. Absolutely Stunning Car, just as described. I even found a lovely bottle of wine in the Car. This Company is so Thoughtful, the little touches mean a lot. Thankyou so much Leeds Motor Cars Ltd, you delivered Outstanding Service and you've made me one Very Happy Lady. Next time I need a Car I will be coming straight to you. Thankyou..

    Reply from Leeds Motor Cars Ltd on 21/06/23

    Hi Lorraine it was Jake that looked after you thank you for your custom


  • 5

    By Anonymous on 19 June 2023 | Purchase not verified

    A good reliable second hand car dealership. We travelled 2 hours to have a look at 2 vehicles. Jake, who looked after us, was helpful and patient. Highly recommend

    Reply from Leeds Motor Cars Ltd on 21/06/23

    Thank you


  • 5

    By Lee W on 15 June 2023 | Purchase not verified

    A Friendly and Professional service provided and im really impressed with my new car. Thanks so much Jake, Adam and Gemma. Highly recommend!

    Reply from Leeds Motor Cars Ltd on 21/06/23

    Thank you lee


  • 5

    Appalling

    By Anonymous on 28 March 2023 | Purchase not verified

    Recently enquired about a car, viewed it, test drove it. Agreed to buy it, the next day the car was sold to someone else… after already starting the payment process, because of poor communication between the team. Trying to chase them up about it and no response or apologies. Don’t take their word with a pinch of salt

    Reply from Leeds Motor Cars Ltd on 30/03/23

    We are really suprised and confused to hear this unfortunately we do not recognise this situation and with you remaining anonymous we can’t reach out to you had you had left a deposit that would of secured the vehicle for you


  • 5

    Fast service and reliable

    By Darren M on 10 February 2023 | Purchase not verified

    Rang up and informed them I would be travelling about 45 minutes to see the van. Everything was sorted on arrival. No issues, deposit taken and can picked up next day without a hassle. Reliable and genuine which is all you ask for in vehicle dealers. Excellent

    Reply from Leeds Motor Cars Ltd on 11/02/23

    Thank you


  • 5

    By Jodie R on 25 December 2022 | Purchase not verified

    Amazing service, emailed about a car and Adam emailed me straight back and everything sorted that night and car delivered next day! Adam even went back to the garage that night to sort the paperwork for me. Really made mine and my sons Christmas so happy with the car and with the company would definitely recommend. Thank you again Adam for everything.

    Reply from Leeds Motor Cars Ltd on 26/12/22

    Thank you Jodie and merry Xmas 🙏


  • 5

    What a dishonest dealer

    By Anonymous on 13 November 2022 | Purchase not verified

    Just a few days after buying a car from this dishonest dealer, the engine light is on. I sent the car to a garage for service. Many faults was found. I tried to contact the dealer but in vain. The cover of Warrantywise is useless as well. Avoid this dealer

    Reply from Leeds Motor Cars Ltd on 14/11/22

    Hi first of all I’ve had no phone call regarding an issue of this kind had you of made contact with us we would of resolved the issues you have experienced like I do with any customer that encounters any problems or you could of give us a ring or come back to us at the garage!!


  • 5

    BMW 3 SERIES TOURER, EXCELLENT EXPERIENCE

    By Simon C on 04 October 2022 | Purchase not verified

    I bought a 3 Series tourer about 6 months ago and couldnt be happier. Recently had the car serviced at a local BMW and nothing more than usual work required. No pressure sales, really nice guys and speedy deal. Thanks very much.

    Reply from Leeds Motor Cars Ltd on 16/10/22

    Thankyou Simon for the review :)